Cricket Wireless Authorized Retailer in Middlesboro, KY, has received high praise from customers for its exceptional service and knowledgeable staff. Many first-time customers reported positive experiences, highlighting the helpfulness of employees like Bradley and Angel. They assisted with transferring pictures and contacts to new phones, ensuring a smooth transition to Cricket service. Older customers felt comfortable and supported as staff members guided them through the process, even returning for follow-up assistance to resolve issues. Customers also appreciated the friendly atmosphere and the willingness of employees to go above and beyond to address concerns. Overall, the store is recognized for saving customers money while providing a caring, patient, and enjoyable experience, making it a standout choice for wireless services.
Friendly woman helped us with upgrading to a new phone and was able to do so while taking care of many customers coming in and working by herself.
June 2025
Amanda was absolutely AMAZING. She went above and beyond to make sure we left happy.
November 2024
First time cricket customer bradley was great!! I got a new phone and have service at home now he was able to saved all of pictures and put on my new phone 5 stars!!!
