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August 2023 by Margaret Money
Elizabeth was super helpful and has gained a customer forever. Her customer service was top notch.
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July 2023 by Vol
This location has gone down hill quickly since Angel & Autumn left. The new staff seems to not care about their customers. The short haired blonde lady that works there has been very ugly to customers. If that is the way they are going to treat people I will go back to Verizon!
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August 2022 by Connie Blackburne
My mother and i both went to the cricket store in middlesboro ky..we are both older and not well versed on cell phones..angel.joe and zack helped us every step of the way and made us feel comfortable. We had to return the following monday to complete our issues. We even wound up saving money..5 stars to this store. They are the best !!!!aboveand us..we wond up saving money and our issu
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July 2022 by Gina Minefee
I want to give props to the employees at the Cricket Dealer in Middlesboro Kentucky. Their are enployees are awesome. I bought my phone at Cricket 2 years ago. Several times I have had issues with my phone (due to my own mistakes) and every single time I went to the dealership they have always resolved my issues with friendly and caring staff. They are knowledgeable and caring and go out of their way to help their customers. I have never had such a great experience with a business as I do with Cricket. God blesd their employees for tbeir concern and patients.
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March 2022 by Marie Boggs
The Middlesboro KY store is the best. The manager Angel is absolutely one of the best ever. I had issues with the new. 5g updates of towers he helped me turned my anger into laughter.
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January 2022 by Misty Sexton
Very friendly, fast & knowledgeable service
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November 2021 by Michael Carroll
Excellent service. Perfect customer service. Can't say enough about the store. One of the employees " angel " has been help above what the job calls for. He's the backbone of this location. Thanks
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October 2021 by Allen Noll
Angel was completely he helped us with no problem has great customer service would recommend him and this location to anyone
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August 2021 by the one and only
The reason I gave a Two star rating is because of my phone always freezing up from time to time and my service being out sometime
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May 2021 by Matt Lewis
Employees were very helpful, Courteous, outgoing, and pleasant. Easy to talk to and understanding of every situation. Stop in and see them for new phones or new service. Highly recommend them.
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April 2021 by Sabrina Coleman
Every time I go to this cricket. I never have bad experiences. There always nice to me and my family!!!Also thank you angel, you always good to us!!!
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March 2021 by Lillie Martin
Tara is absolutely awesome to deal with. She is extremely helpful. Very knowledgeable about the phones and different services offered by Cricket. Thank you for encouraging me to spend the few extra dollars on the insurance. My replacement phone is on it's way with absolutely no problems getting it replaced. Thank you for all you do to help your customers.
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March 2021 by Andrew Le Rose
Awesome customer service!! Very helpful. Just can't say enough good about the cricket store in Middlesboro. Friendly, good prices & are beyond what you could expect when getting help.
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March 2021 by Brandi Kingston
I had a great experience! Tara was great! She explained so much and gave me a lot of useful information and she really did help me save money! We ended up going to get 2 lines and ended up leaving with 4 with cases and screen protectors and insurance on our phones!Go see Tara when she’s working and you will be so pleased when you leave the store.
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February 2021 by Maya Reeds
By far the worst retail experience I have ever had. The male manager was extremely rude. I was there to purchase new phones for my family and had to go to another store due to the highly unprofessional behavior of the manager. I recommend cricket wireless but I would never recommend this store to anyone.
