“Excellent customer service!
I reached out to Taste of Kentucky regarding an issue with my order and was blown away by how quickly they responded. They were friendly, professional, and made things right immediately with zero hassle. It’s clear they truly care about their customers and stand behind their products. I really appreciate the quick communication and great service — will absolutely order again!”
“The employees at the register were extremely friendly and helpful. They gave us a lot of information on the point system and offered a bag suitable for my various purchases from the mall. I appreciate it!”
“Taylor Lee Comfort is my go to spot any time I am looking for a gift for friends and family or if I just need a pick me up! Shelly and her crew are fabulous and they stock brands that are high quality and made responsibly. I always find the best things!”
“This place has amazing bagels, and don’t get even get me started on the service. The owner Vance is an Amazing guy, you can tell he really cares about the business, employees, customers and quality of food. I am glad to support this business.
Bagel to schmear ratio is perfect!”
“I have been shopping at Madeline’s Gifts for a few years now. I LOVE the store manager, she is always so nice and bubbly. The owners are also very sweet; I love the husband’s displays and fun personality. I love the different array of things they have on display. I am obsessed with the Grinch village and accessories. I think I almost have every piece of the collection. Even when I am not in for a while, they remember me; I love the connections they build with their customers. I have read many negative reviews about the employees “following” them around. I love that someone is always around if you have questions, and I have never gotten the vibe that they think I’m “stealing”. People must remember they are just doing their job and managing the store and merchandise. I am so happy I decided to walk into Madeline’s Gifts on a whim a few years ago. I recommend 1000%.”
“Beautiful shop with patient and knowledgeable staff. No wonder they’ve been in business so long. It’s not just the human touch but they genuinely care to help you find what you are looking for and give you the best experience in doing so.”
“The staff are very friendly and helpful! The store itself is very large and contains a large number of different merchandise. The one caveat is the store itself has rotating merch, so you may pop in and see almost nothing of one of their franchises (unfortunately I popped in when Chiikawa merch was at a low). Otherwise, great store with large selection!”
8:30AM - 5PM
3701 Lexington Rd Suite 3, Louisville
Gift Shops
“HIGHLY RECOMMENDED! This place was a fantastic find for me! My boss's wife calls me at 11pm to tell me about his bday the next day and how she wants me to set up something special for him. I had until noon the next day to make it all come together. This place took my order for pick up quickly, efficiently, and knowledgeable. She gave me options and pricing and could accommodate my rush order. I told her what I wanted, white cake with confetti in the middle and fruit on top. Not even one of their menu items! She made it happen. I even had to call and change to delivery by 1. They made it happen! 10 stars if I could!”
“Great gift shop. We come here for gifts for that hard to buy for person. They have gifts for all seasons and reasons-and across multiple price points. Great little shop!”