“I couldn't be happier with the staff and selection. I walked in with a problem and an idea. Ashton found a solution to every one of them. She made my trip quick and effortless. I don't know why I would go twice as far to a box store ever again. Happy new member of this place.”
“Excellent service, polite and friendly. He was the one that also was here to repair our dishwasher. A+
NOTE: this was our 3rd appt. For this job. The appts on June 16th and June 24 were no shows, no calls by Michael R.Then that tech said he was here when he never showed up, but he signed my name to a job contract to make it look like he was actually here and did the work. This is criminal forgery!”
“After having a frustrating experience at another Ace Hardware in Somerset, I decided to try the Monticello location — and I’m glad I did. The staff here were professional, helpful, and actually took the time to get my key cut and programmed correctly with zero issues. Fast service, great attitude, and they treated customers the way they should be treated. This location definitely restored my confidence in Ace Hardware, I will definitely go out of my way to come back to this location again! Thank you for the great customer service and for making the process easy! Highly recommend this Ace Hardware to anyone needing keys made or great customer service!”