Ace Hardware in Mt. Vernon, KY, is a community-focused store known for its friendly and knowledgeable staff who prioritize customer service. Customers appreciate the wide selection of products in stock and note that prices are reasonable, especially considering the store’s location. The staff is patient, easy to communicate with, and willing to take the time needed to assist each customer, whether they are making a small purchase or a large one. Several reviews highlight staff members going above and beyond, such as helping with difficult-to-find screws during a crisis, demonstrating their commitment to helpful service. Customers feel valued and well-treated, often mentioning their satisfaction with the courteous and helpful employees. The store also offers added benefits like IGA fuel points and stocks Milwaukee tools, making it a convenient shopping destination. Overall, Ace Hardware is seen as a reliable, friendly, and well-stocked local store that cares about its neighbors and provides a positive shopping experience.
