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“Very helpful, the process to switching over providers to AT&T was super quick and easy. Andrew answered all of our questions and was very professional. Thanks for the easy transition.”
“Came into the store for new phone and added line and ended up with new Apple watch. Probably the best cellular experience ive had ever with any phone company period. Bo McGehee was a delight to work with and completely professional and experienced. A++ and 10 out of 10. Thank you!”
“I came to the verizon for help with my watch. The girl fixed my watch and looked over account. There were old lines i didnt know i was paying on she kindly removed those for me. She also reset my apple passwors”
“We had a great experience at the Taylorsville AT&T! Sara was efficient and multitasked well being the only worker in there. She quickly phoned a friend when she had a question and all was resolved in a very timely manner. Highly recommend!”
“I go to the one on Poplar Level in Louisville. It does not matter what problem I have, or how loud I might get The manager ( Ray) remains calm,(which) calms me down and fixes the problem.”
“I absolutely love this company they spent all weekend helping me get switched over from metro. metro was giving a hard time and they still was patient and helpful I highly recommend anyone to join them good benefits and great service I’m getting my boyfriend switched over as well I been getting good bars even in the middle of nowhere.”
“By far the best metro location. I've been in there several times with problems and he is extremely helpful finds the best deals for me that nobody else has ever taken the time do . Top notch customer service I highly recommend this location. HIGHLY.”
“Went to the location off of shelbyville and hurstbourn and they messed out plans up. However we’ve been here twice in the past few months to get it sorted and Noah has gone above and beyond both times!”
“Went to AT&T store on Mudd Lane and had a great experience! Was greeted by Lilly immediately. She was friendly and solved my issue with my phone. While there I asked about internet & signed up for that too! Great job Lilly!!”
“The manager had a very bad attitude and seemed bothered to help me. I did not feel welcomed or properly attended to. Very poor customer service.
May 2026”
“I have always had great service at the AT&T stores. Today I worked with Ethan and he was awesome. So helpful and knowledgeable. He was able to explain things in a way that I understood. Great employee!”
“Great store.
Hannah is a great employee and very knowledgeable.
I haven't met anyone as beautiful as Hannah since I moved to Hillview from Houston TX.
She's very sweet and so good looking.💖”
“I had a great experience in the AT&T store. The staff named Greg help me get all my information back onto my new phone. I was very happy. good customer service”
“I want to thank, Dani, for taking such good care of my daughter & I. We all have to upgrade phones at some point, but when you're forced to buy a new phone, due to tech issues, damage, or loss..it makes for a bad day. Dani, came through for us. Her knowledge & customer service was 10/10!!! In the past, I've had equally great interactions with other Cricket employees from this location. Thank you all for turning bad days into not so bad days. 👏👏👏”
10AM - 8PM
4920 Poplar Level Rd, Louisville
Mobile Phones
“Had a really rough week and a worst day mentally until I visited Cricket on popular level. Roberto, believe he’s in management not sure lol but he was absolutely fantastic! My attitude change and my day ended well because of him. Got my new phone on & working and have my eyes set on the display pink flip touch phone! Thanks to Roberto! Please give him a huge pat on the back, his customer service went above and beyond, literally turned my whole day around with his engagement and professional! I will be back to get that pink flip touch phone very soon! THANKS AGAIN”
“Great place to get your phone and other phone stuff. And the customer service there is outstanding and I highly recommend coming to this boost mobile store 8406 Preston highway and if you happen to go there tell the guy working to keep up the great work and that shorty said Hi..”
“The location is kind of rundown, but the inside of the store is clean and well kept. The gentleman working there was very polite and attentive to my needs and questions and helpful.”
“This is a well deserved shout out to the crew at T-Mobile in Fern Creek. We have been customers at that location for a number of years. We recently upgraded a phone. Elie was very helpful in guiding us to a selection. He made the data transfer from old phone to new look easy. He was pleasant to deal with and didn't make us feel incompetent. Then, more recently, we went to the store seeking help for a different device. Kevin resolved our issue quickly. His knowledge and skill were apparent.
We will continue going to the Fern Creek store for future needs.”
“Alex deserves a standing ovation! He made opening my new T-Mobile account fast, easy and actually fun. Great service, clear explanations, and zero stress. T-Mobile give this man a raise!”
“FINALLY!! A Corp location that KNOWS their business, and demonstrated top-tier PROFESSIONALISM 🙌💯. This location was able to do EXACTLY what the company's 800 number said they could in 5 minutes!!! A night and day experience compared to the 2 day nightmare we had with the Shelbyville Corp location. Who wasn't able to do anything other than spike our BP and cause a headache. The outterloop location deserves all the praise. Thank you Joe you were THE BEST 👌🙌 💯 everyone at this location deserves a raise for being a great example and upholding company values to its potential, existing, and past customers. Great job y'all”
“Rosalia, Laura and Jorge went above and beyond to assist us with the purchase of new phones, transferring data and answering several questions which I may have repeated. They were efficient, friendly and patient. What a great staff at the Spectrum store on Outer Loop in Louisville. Thank you!”
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“Shoutout to Christian at the Mt Washington
T Mobile store. Best experience I have had yet with T Mobile and you can tell he really cares about helping customers!”