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10:30AM - 5:30PM
10478 Shelbyville Rd, Louisville
Mobile Phones
“I needed help with my bill. I got the information I needed and was happy to get a discount and was helped quickly. I do recommend Verizon and I haven’t had a problem they couldn’t solve.”
“The iPhone screen replacement was done in the shop. It took only one hour and I was good to go. Even though the part is not from Apple, the price is very good. I am very pleased with Tyler for his service.”
“Nick was very helpful and informative. My phone was a little sad however I was able to get a new phone, get set up for my usual subscriptions in order to save, and he showed me where I could save more on my account. Very pleasant. Glad I came in to this branch.”
“Came into the store for new phone and added line and ended up with new Apple watch. Probably the best cellular experience ive had ever with any phone company period. Bo McGehee was a delight to work with and completely professional and experienced. A++ and 10 out of 10. Thank you!”
“Came in to get answers to questions about the phone we left on our account in the past, Lincoln was able to guide us through better and easier options that saved us money in the long run. Was very worried we had made a major mistake but he guided us through ensuring our account didn’t get out of hand. Incredible experience. Highly recommend this store”
“I had an assurant claim for my broken phone screen. They told me since the phone was already going to be completely disassembled (I had a note 20 ultra) the would clean the speakers, charging port and all that for the discounted price of 20 bucks.
Not only did they get it all done in less than an hour, they did a fantastic job and my 7 year old phone looks brand new. Would definitely reccomend and I will be back.”
“I was able to get some information about my plan and got it reduced by a little. I appreciate all the information and the knowledge and been a long time customer with Verizon and I won’t be switching anytime soon”
“I came in because my phone was not ringing at all do not disturb was turned on Marvin helped me turn it off and deleted all bunch of games and random apps I had on myphone Great service very professional thank you”
“I came in today and worked with Bo McGehee I had issues with my YouTube music as I hate adds while I'm driving he got me bundled in with Verizons YouTube music and now I'm driving add free on my motorcycle”
9AM - 9PM
5012 Mud Ln, Louisville
Mobile Phones
“I came to the verizon for help with my watch. The girl fixed my watch and looked over account. There were old lines i didnt know i was paying on she kindly removed those for me. She also reset my apple passwors”
“I want to update my review because, despite my initial frustration, I truly appreciate the effort to make things right. The owner of Tech Restored reached out with genuine concern, acknowledged the miscommunication and mistakes on both sides, and asked for the chance to fix the situation. I gave them that opportunity, and while the experience started off rocky, the professionalism and care improved significantly, making the overall experience much better than before. I am thankful I trusted them enough to address my concerns, and Tech Restored demonstrated that they stand by their work. Customer service genuinely matters, and I value their willingness to make things right. The owner's taking the time to reach out showed me that this company truly cares about its customers and doing the right thing, even when no one was at fault. Knowing they stood by their word during my visit meant a great deal to me. I wish more businesses were as customer-oriented as they are. They are truly committed to serving the community. Thank you, and excellent job.
I aimed to support small businesses within the community by personally delivering my product to them. Initially, the experience was quite positive; the young man I interacted with demonstrated professionalism, collected the payment, and commenced the installation process while they had possession of my product. I regularly checked for updates, but the process was repeatedly postponed. Ultimately, I received an email informing me that the installation could not be completed.
When I visited to retrieve the product, I was informed that the cover was the wrong plate. I was disappointed, as the parts had never been opened. The product provided an upgrade with a kit, so I knew the plate was the correct one. Having installed them myself on two or three occasions, I was able to verify the correct plate which contradicted their claim.
It would have been preferable if they had been transparent and communicated clearly that the issue was outside their scope or expertise. Instead, their lack of honesty about the reason for the failure was disheartening. I wish them continued success, and if I may offer advice, it would be to prioritize transparency with consumers and clients. Notwithstanding, the employees I interacted with were courteous and professional.”
“Great service at a very fair price. I checked a few other places and Celltech gave me the best quote by far. The repair was done professionally and they even threw in a screen protector.”
“We had a great experience at the Taylorsville AT&T! Sara was efficient and multitasked well being the only worker in there. She quickly phoned a friend when she had a question and all was resolved in a very timely manner. Highly recommend!”
“I bought a phone today—Monday, May 26th—an iPhone 14 Pro Max. It’s really excellent; honestly, I liked it a lot—exactly as it was advertised. It’s a great store for shopping; I truly recommend it.”
10AM - 8PM
10974 Dixie Highway, Louisville
Mobile Phones
“As soon as I arrived in the store, DJ met me was very professional. Ask him what deals was going on at the time and what situation I was in he clearly went through and we talked about what would be the best and cheapest and most affordable way to go about court over a number and I just can’t say good enough things about him…10* here”
“I go to the one on Poplar Level in Louisville. It does not matter what problem I have, or how loud I might get The manager ( Ray) remains calm,(which) calms me down and fixes the problem.”
“Best phone store around Amazing deals, competitive plans, and outstanding customer service. The team makes the process easy and stress free. I highly recommend visiting and seeing their offers for yourself!”
9AM - 7PM
4936 US-42, Louisville
Mobile Phones
“Zee and the entire staff were incredible and got my partner switched over to my account at AT&T from Verizon in no time flat. Couldn’t recommend them enough!”
“I absolutely love this company they spent all weekend helping me get switched over from metro. metro was giving a hard time and they still was patient and helpful I highly recommend anyone to join them good benefits and great service I’m getting my boyfriend switched over as well I been getting good bars even in the middle of nowhere.”
“By far the best metro location. I've been in there several times with problems and he is extremely helpful finds the best deals for me that nobody else has ever taken the time do . Top notch customer service I highly recommend this location. HIGHLY.”
“This location in Valley Station is extremely helpful, the 2 employees there today 8/14 around 3:30pm were kind and provided me with a lot of information I didn't know as I have not upgraded to a new phone in over 4 years. The PRP location down dixie hwy could really learn better customer service from the Valley Station location.”
“I stopped in this location after leaving another location not taken care of. Keegan was at this location and he was very patient and kind. He took care of my issue and even multitasked. He was very pleasant and I really appreciate him. Thank you so much for your kindness”
“Went to the location off of shelbyville and hurstbourn and they messed out plans up. However we’ve been here twice in the past few months to get it sorted and Noah has gone above and beyond both times!”
“I was very impressed with John the manager of the Shelbyville Road AT&T store. I needed to purchase a new phone and was quite pleased with his helpfulness and speed with which he handled my upgrade, the whole process was completed in well under 45 minutes, way to go John and AT&T!”
“Always have been good to me .. few problems with service but hopefully one day I'll get it fixed right... Some people just act like if I'm unhappy go somewhere else.. they don't care but I'm the one paying. We'll see ?? fingers crossed ??”
“I spoke with John T-Mobile and he obliterated my issues with my prepaid service. I love T-Mobile Internet, AT&T and Verizon's internet is not so reliable. Thank you John T-Mobile ?”
“I am an track driver that had a issue with my phone and I had a chance to stop in this location and the worker was very helpful and knowledgeable and fixed my issue after calling the customer service with no idea what's going on”
“The staff here is excellent; particularly Ms. Amy Bentley! Not only is she bilingual, she does a great job creating a personal experience for the customer. "Advocate" is her middle name, and these cell phone plans are not a game...to her ???”
“My experience with Boost mobile and their customer agent is better then any tech support I have ever worked with Robin expertise and his knowledge of downloading was amazing to me I highly appreciate him and his knowledge.”
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“They were very helpful, and I got the phone that I wanted to get. IPhone is in it’s best condition and even helped with updating it. 100% would recommend cellphone doctor!”