Watches near Mt Washington, KY

“Looking for jewelry or a unique gift for any occasion and great customer service? Look no further James Jewel Box is the place for you! They have something for everyone. I love this store!”

“In January of 2023 we purchased an engagement ring and wedding band. Both to be ordered in rose gold and in the correct size 4 1/2. Fast forward a few months and we have the set. After a month or two the engagement ring started to look tarnished, which was odd because it was to be rose gold, not rose gold plated. And the rings didn't feel to be the correct size. I took the rings back to the st.matt location and was told that nothing was wrong with them and they were the correct size. Fast forward to October, we took the rings in to the J-Town mall location where our concerns were validated. The band was corrected and an order to have a new engagement made to order was placed. In December we were contacted about the engagement ring and was told that unfortunately they couldn't complete the order due to issues with the mold needed. However Ursula asked us to come in and look at a selection of new rings that could come in rose gold, without any extra expense on our part. Our stress and concerns were understood and I am relieved with Ursulas customer service and understanding.”

“My daughter Julie, who used to work for KAY Jewelers passed away last week. I brought her daughter, Kaylee in to reminisce and visit with her Mom's former co-workers. A nice visit, and we ended up buying a bracelet for Kaylee. Terrific service, and he couldn't have been any nicer to us. Thank you.”