Victra, an authorized Verizon retailer in Murray, KY, focuses on providing an exceptional experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers have praised the knowledgeable and dedicated staff for their excellent service. Reviews highlight team members like Hunter, who took the time to find the best plans for customers and made the upgrading process easy and quick. Mallory is noted for her calm demeanor and thorough explanations, providing options to ensure customer satisfaction. Other staff members, such as Makayla and Savannah, have also been recognized for their patience and support, especially when helping families with young children. Overall, the Victra Verizon store is commended for its top-notch customer service and commitment to making technology accessible and enjoyable for all.
I had a very good experience while purchasing a new phone. Salesman seemed very knowledgeable and businesslike. I did however left the store not knowing whether or not I got the best deal.
May 2024
Mallory at Verizon was efficient and thorough in solving my problems.
April 2024
Staff was excellent! Knowledgeable, patient, and calm. If I could give a higher rating, I would.
