Great Lakes Ace is a well-regarded local hardware store known for its wide selection of popular brands and specialty items. It serves as a one-stop shop for everything from lawn care to power tools, and it is particularly noted for its offerings in BBQ supplies, including grills, fire pits, rubs, and sauces. Customers appreciate the convenience of shopping online with home delivery and pick-up options. While prices may be slightly higher than larger chain stores, the exceptional customer service makes it worthwhile. Associates are committed to helping customers find what they need, often going above and beyond to offer assistance. Shoppers have shared positive experiences, highlighting staff who are knowledgeable, patient, and willing to help, even after their shifts have ended. Great Lakes Ace is especially praised for its unique inventory, often carrying hard-to-find items that customers have sought elsewhere. Overall, the store is celebrated for its friendly atmosphere and the dedication of its employees, making it a favorite destination for many.
Looks like a nice well stocked store. The paint service area person indicated where she thought an item should be, but did not offer to help, or even suggest I come back to her if I still couldn't find the item.
March 2026
Kevin suggested the perfect tool to get my stubborn septum ring out! SWEET RELIEF! Thanks Kev.
July 2025
Seems like they always have what I'm looking for. Super helpful staff
