GNC, a popular health and wellness retailer, has received mixed reviews from its customers. While some customers praise the store's extensive inventory, knowledgeable staff, and overall positive shopping experience, others have encountered issues with rude employees and high prices compared to other retailers. One customer, a long-time GNC shopper, had a negative experience when a young employee refused to accept a return and engaged in an argument. However, after speaking with the manager, who was described as professional and helpful, the customer was willing to give the store another chance. In contrast, other customers have had positive experiences with the staff, particularly with an employee named Makenna, who was praised for her product knowledge, personalized recommendations, and exceptional customer service. Customers appreciated her ability to understand their needs and guide them to the right products. The store's inventory also received recognition, with one customer noting that the local GNC had a better selection compared to other stores in the area. However, some customers found the prices to be significantly higher than those at Walmart or Kroger, especially for certain products. Overall, the reviews suggest that GNC offers a varied shopping experience, with both positive and negative aspects. While the store's extensive product selection and knowledgeable staff are appreciated by many customers, the occasional rude employee and high prices can be a deterrent for some.
Decide they cant open today? 2.5 inches of snow in morning and yet no one to even open this afternoon. Sad management
May 2023
Talked to a very informative, and helpful employee and just had a good conversation overall
April 2023
Employee was attentive and gave some good recommendations. Lots of inventory in stock compared to GNC's stores in the Cincinnati area. Many of their prices double the same thing at Walmart or Kroger (ie Alani products) so I don't purchase certain items here.
