Auto Alternative Service & Sales is a family-owned business with decades of experience, specializing in Asian import vehicles. The shop is noted for its fantastic diagnostic work, providing thorough explanations and complete digital quotes. Customers report a great experience, praising the easy and effective communication. The service is described as thoughtful, including the provision of loaner cars to reduce stress. The shop earns trust by performing only necessary work, demonstrating honesty by not charging for unneeded services. Prices are considered very competitive. Beyond good mechanical repair, the business is consistently recognized for its exceptional customer care and understanding, especially during difficult times. Reviews emphasize that while good work can be found elsewhere, the good people at this shop are hard to find. This combination of expertise, transparency, and genuine care makes customers feel impressed and committed to returning for all future service needs.
Excellent service. Trustworthy. I bring both my older Honda vehicles. Willing to work with you to schedule repairs.
August 2024
Thayer has been my auto mechanic about 8 yrs & remains to be who I'll recommend to everyone!!
July 2024
Great diagnostic work to ID multiple problems for now and a couple items we will collectively look at in the future. Then the fix with a thorough explanation of all services performed and why
