Verizon, located at 1047 N Main, offers an exceptional in-person wireless experience through its dedicated sales consultants. Customers have reported wonderful service, especially when dealing with issues like phone viruses or damaged devices. One customer felt relieved after an employee expertly diagnosed and fixed a virus on their phone, while another praised the team's ability to recover important information after their phone was destroyed in the rain. The staff is known for being polite and helpful, providing clear explanations about plans and new phones, as well as assisting with data transfers and recommendations for accessories. Many reviews highlight the emphasis on customer care, showing that Verizon values relationships over just making sales. Overall, this local store is committed to ensuring customer satisfaction and providing quality support for all wireless needs.
I came into the store today with alot of anxiety about a possible virus on my phone. The employee who helped me was wonderful. A virus was detected and he solved the problem. He explained to me what had happened and got it fixed and set me up with some virus protection on my phone. I felt so relieved. Wonderful service... read full comment
March 2024
I came in to the store with my phone not working. The customer service representative took the time to get my phone fixed and set it up with just the main apps I needed.
March 2024
I love it. best customer service I've ever had very polite people. and they were able to transfer all my stuff over from my old phone
