TCC Owensboro is a Verizon authorized retailer serving as a one-stop shop for phone and wireless service needs, including the latest devices and 5G coverage for consumers and businesses. It offers smartphones, tablets, and Verizon home internet. The location is known for its award-winning customer service, and proceeds from purchases go toward doing good in the local community. The store receives consistent praise for its extremely knowledgeable, polite, patient, and professional staff. Employees are highlighted for handling complicated plan changes, transfers, and issues with persistence and expertise, often going above and beyond, such as staying after closing time to resolve problems. Customers describe the service as awesome, attentive, kind, and helpful, noting that the staff gets them the best deals. Multiple reviews specifically recommend the store for great service and for resolving complicated issues, with one customer noting the experience restored their positive feelings about the brand. The location on Frederica Street is commended for consistently hiring quality people.
Mak was awesome. She was knowledgeable, helpful and patient!
August 2026
Mak was patient and helped me every step of the way through my transfer to Verizon and setting up my new phone. I didn't get what I went in for, but I still left happy.
July 2026
Skylar at the Verizon stores in Owensboro did an outstanding job setting up my new Samsung 26. She was awesome! Brayden assisted and was very helpful, too.
