November 2024
The best they can do is we'll be there between 8-12. Then you waste half your day waiting on them and they don't show up so you call and get "they'll be there eventually." The customer service is trash and having to talk to a computer is ridiculous.
June 2022
Turned off our gas with no notice, called to see why it was turned off and they said they have no idea but they’ll have someone out tomorrow. Seriously??? Do better. Very unhappy with Atmos Energy in Paducah and do not recommend. Incredibly inconvenient. Cold shower for me tonight thanks Atmos!
March 2022
They shut off my grandmother's gas without reason. They said there was a leak from a pipe that was shut off for 2 years. Nothing but scammers. They have tried this before.
