“Stopped in to work on my car as it needed a new blower motor resistor. They were very patient and helpful with me, allowed me to barrow tools to do the job and even helped me find the correct sized socket for the trim that was in the way even when the video i was following to change the resistor didn't specify. They went above and beyond to help me out and will definitely come to this location again despite the drive from my house just for the fantastic service.”
“I always have the best experience when I come in. Always greeted when walking through the door. Phil and the team is very helpful. Always leave with the correct parts every time. Will be using this store more often.”
“James was so helpful to me, the only place that was willing to change out my dead battery on southside of Paducah. He deserves a raise, for his kindness and thoughtful consideration of helping me out. Couldn’t understand why the other establishments would not, so they now have my business for all auto needs. Thank you ☺️ for assisting me on a cold night.”
“Our motorhome home had a check engine light and our brake sensor for our tow vehicle said we lost the battery on the tow vehicle. We stopped at O'Reilly and Alex came out and checked the check engine light, fortunately it was simple fix. He then checked the battery on our tow vehicle, the battery we bought from O'Reilly in Norfolk, NE 2 yrs ago was fine. We are guessing the auxiliary brake sensor has gremlins.
Kudos to Alex, he was friendly, professional and extremely kind. People like Alex at O'Reilly and there helpful, kindness are why we look for O'Reilly wherever we travel.”
“PRESTON SMITH needs to do more research, his 1 star review is not accurate. Yes, some more accurate CCA tests are performed at 0 F for over 24 hours, -BUT- plenty of battery shops use a handheld device to get a decent reading. On a brand new battery, the CCA can measure MORE than the manufacturer rating, the fact that the new one measured less (brand new) is concerning, and that is what the store associate was trying to tell you. Don't ya' think if they were running a "scam", they'd try to push you to buy the MORE EXPENSIVE battery, verses the less expensive... DURRR!!!. -- Signed, a multi-year Paducah Battery customer.”