FiveStar is a well-maintained business that offers a pleasant customer experience. The facility is described as nice, with clean restrooms and average gas prices. However, the lack of a windshield wash station has been noted as a drawback. The staff at FiveStar are consistently praised for their exceptional customer service. Employees are described as patient, polite, helpful, friendly, and energetic, with one employee, Zoey, receiving special recognition for her genuine kindness. The manager, Kimm, is also commended for her hands-on approach and strong leadership, as she is observed performing various tasks alongside the other customer service representatives. Despite the generally positive reviews, one customer reported witnessing an unpleasant incident where a customer was verbally abusive towards an employee, believed to be named Jamie. The customer praised Jamie's professionalism and composure in handling the situation, and expressed sympathy for her having to endure such treatment. Overall, FiveStar appears to be a well-run business that provides a positive customer experience, thanks to its well-maintained facilities and its dedicated, courteous staff.
Nice facility, Clean restrooms, average gas prices, No windshield wash station!
Labels say the windshield wash station is at the air pump but they do not have one there either.
June 2024
drove from Nebraska to Florida now I'm on my way home that's a long drive! stopped to get gas, wash my windows and clean the people working were patient with me & very nice ...
June 2023
Love FiveStar’s!!! They still have the best drink fountain set up!
