Old Navy receives positive reviews for its helpful and wonderful staff who provide amazing customer service. The team is noted for going above and beyond to assist with complicated returns, exchanges, and locating items. Customers find the people super nice and enjoyable, making visits pleasant. The store offers cute clothes, including a good selection of large sizes and very cute kids clothes. Many shoppers find excellent deals and awesome fits, particularly noting great clearance sales. While some feel prices can be a little high or pricey on new items, the overall quality is considered good, leading many to shop the sales.