Xfinity Store by Comcast Branded Partner
Internet Service Providers
Hours:
5183 Hinkleville Road Ste A, Paducah KY 42001
Hours
About Xfinity Store by Comcast Branded Partner
The Xfinity Store by Comcast in Paducah, KY, located at 5183 Hinkleville Road, offers a range of services including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments and exchange equipment at this location. Reviews highlight a mix of experiences. While many customers have praised the helpful staff, particularly individuals like Lauren and Joey, others have faced challenges. Some found the automated phone service difficult to navigate, leading to frustration when trying to resolve issues. Customers have reported billing concerns, with one noting that their bill was unexpectedly high despite attempts to lower it. Additionally, there are stories of personal challenges, such as issues with unlocking a phone after a family loss. Overall, while the in-store assistance is appreciated, there are complaints about billing practices and the automated support system, reflecting a need for improved customer service in certain areas.
Most Recent Reviews
-
September 2026
The rep helped us get set up with a WIFI option that best suited our needs.
-
May 2026
Used to be a good store. They were recently taken over by a third party and the service has been horrendous since. Would not recommend dealing with this store if you have alternative options
-
April 2026
We have had xfinity for the past 6 years and it has performed greatly. We run 3 tvs on it and never had a problem. We are thinking about getting phone service but afraid its not that good. But am thinking about it.
More Comments(144)
You May Also Like
-
0.58 miles
Verizon
Cell Phone Store, Mobile Phones
-
-
-
Paducah, Kentucky
