O'Reilly Auto Parts store #5184 in Prestonsburg, Kentucky is a reliable and customer-focused automotive parts retailer. Located at 70 Franklin Corner North, the store offers a wide range of parts, tools, and accessories, as well as various services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also provide a Loaner Tool program, where customers can borrow tools with a refundable deposit. Customers praise the store's knowledgeable and helpful associates, who provide prompt and friendly service. The store is known for its competitive pricing and good customer service, with one reviewer noting that they have received better service and prices compared to a previous experience at a different auto parts store. While the in-store and phone service are generally praised, some customers have found the website to be less user-friendly, with concerns about the accuracy of information and a "run-around" when trying to find parts. Overall, the O'Reilly Auto Parts store in Prestonsburg is a reliable and convenient option for automotive parts and services, with a dedicated team of professionals committed to providing excellent customer care.
Anthony is wonderful. He works very hard, while being personable and helpful. Store is well stocked and clean.
May 2026
We needed a new battery so we stopped by here and purchased the battery and they installed it for us in like 5 minutes. The people were so nice and so helpful!
September 2025
Helped me find a new 4 way lug wrench for my wifes Jeep Cherokee.
