“Elizabeth B. Got me applied and approved for a 5000 personal loan and had us out the door in about an hour! She was super respectful and joyful! Made whole experience much easier to understand!”
“I had the pleasure today to be waited on by Miss Maddie. Because I have issues communicating, Miss Maddie is the example of what every Customer Service employee should strive to be kind patient encouraging and nonjudgmental. Navy Federal credit Union should be honored to have such an employee and every employee should strive to be the example she sets…TY Ma’am”
“We needed to find cancelled checks from 11 years ago to be able to title a trailer. We went to Radcliff main branch & Kristina Greer was our customer service representative. We learned that Abound cannot pull checks that far back from the old FKCU unless we pay “research fees”, so Kristina began exploring options for us, & not only did she save us $$ in research fees, but she took the time to discover other options that we were able to use to receive a title! What a fantastic person she is! Friendly, helpful & above all makes us realize why we love Abound Credit Union!”