Ace Hardware in Richmond, Kentucky, has been serving the community since 1955, initially located on North Main Street and now expanded to a spacious 30,000 square foot store on Eastern Bypass. The store is known for its commitment to customer service and quality products. Services offered include key cutting, screen repair, glass and acrylic sheet cutting, and small engine repair. Ace Hardware is also the exclusive master dealer for Case XX knives, boasting Kentucky's largest selection of Case knives. Customers appreciate the wide range of fasteners available for various projects, as well as the knowledgeable and friendly staff who are always ready to assist. While Ace Hardware does not offer a military discount, it provides a rewards points program for military personnel. In addition to traditional hardware items, the store has diversified its offerings to include lifestyle products, holiday gifts, unique snacks, and grilling gear. Although some customers have experienced challenges with returns, the overall shopping experience is positive, characterized by a helpful atmosphere and a well-organized layout for easy navigation.
