Ace Hardware in Richmond, Kentucky, has been serving the community since 1955, initially located on North Main Street and now expanded to a spacious 30,000 square foot store on Eastern Bypass. The store is known for its commitment to customer service and quality products. Services offered include key cutting, screen repair, glass and acrylic sheet cutting, and small engine repair. Ace Hardware is also the exclusive master dealer for Case XX knives, boasting Kentucky's largest selection of Case knives. Customers appreciate the wide range of fasteners available for various projects, as well as the knowledgeable and friendly staff who are always ready to assist. While Ace Hardware does not offer a military discount, it provides a rewards points program for military personnel. In addition to traditional hardware items, the store has diversified its offerings to include lifestyle products, holiday gifts, unique snacks, and grilling gear. Although some customers have experienced challenges with returns, the overall shopping experience is positive, characterized by a helpful atmosphere and a well-organized layout for easy navigation.
This ACE is the best! Besides free popcorn, they have the best customer service! JD and David were so helpful in showing me the best items I needed to get the job done! Thank you!
June 2026
They have screws and ta don't have to buy whole pack. In fact, you can just buy one. Try that at a big box place. Let me go ahead and just tell ya, those places couldnt hold a candle to this store. Lots of charm. A soulless huge box with zero assistance, no charm whatsoever. Please choose charm over fluff
May 2026
Always stocked with what I need but can be hard to find a worker when they are busy.
