Spectrum Store

Internet Service Providers
Hours: Spectrum Store at 2085 Lantern Ridge Way offers a range of services including broadband Internet, mobile, and cable TV. Customers can shop for new products, upgrade services, pick up or return equipment, and pay bills. The store provides assistance with home Internet, mobile, and live TV services, making it a convenient location for local residents in Richmond, KY. Reviews highlight generally positive experiences, especially with staff like Desha, who is praised for explaining services and securing good deals. Customers appreciate the friendly employees and the helpful service they receive. However, some reviews mention issues with store hours, noting that the store was unexpectedly closed despite being listed as open. There are also concerns about the time spent waiting in the store, with some customers feeling the wait was longer than expected given the number of staff present. Internet service quality from Spectrum has been described as average or subpar, with recent complaints about worsening performance. Customers also expressed frustration over billing issues, including delays in processing equipment returns, and feel that Spectrum’s advertising does not match the actual service quality. Overall, Spectrum Store offers essential services with helpful staff, but experiences vary regarding wait times, service reliability, and store operations.

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1. Richmond, Kentucky