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November 2025 by Laurie Rose
Salesmen were very knowledgeable and got me set right up with my new IPhone. Love it!
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September 2025 by Preston Gregory
Great customer service, helped us set up a plan and made everything go smoothly!
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June 2025 by Teresa Thompson
Austin was so helpful when I went in to upgrade phones for myself and my husband!
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June 2025 by Logan
Amazing, great customer service
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May 2025 by Genevra Evans
My family and I were in last weekend to purchase new phones, set up 2 new lines and transfer data. Both Samantha and Dallas were very helpful explaining everything we needed to know about the process, cost and our options. It took awhile to do but they were professional the entire time assisting us and other patrons as well. THANK YOU!!!
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December 2024 by Dot Paschall
Professional and patient employees. Were very helpful in going over the plan! Jason and Stephen were great to work with my husband and myself.
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May 2024 by jon cherry
Pointless store really. If your not buying a phone then your screwed. Can’t help you with anything and just send you to bowling green like it’s 5 min away.
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April 2024 by Jsyn
Best of the best! No reason to shop elsewhere.
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September 2023 by Kelly Shelton
Best costumer service I have ever had. The store manager(Steven) and the staff made my husband and I feel at home and like family. Steven did an incredible job and made sure we were taken care of. Would recommend anyone to go to the russellville location.
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July 2023 by Chip Gardener
My parents who are out of state, were adding me to their policy. When I explained the situation to the four salespeople, one of them said they wouldn't talk to my parents on the phone to complete this process after another out of state Verizon store said this was possible. I ended up leaving and getting a phone shipped to me, and the online staff spoke to us on the phone and were very helpful. What bothered me most is that there were no other customers except for me.
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June 2023 by Noel Rosado
Okay I purchase a phone here and there called Russellville cellular they work with Verizon and it seem to me that someone is hacking my phone here I’m constantly losing service and I feel my screen glitches out a a lot seems Verizon is hacking personal information through Russellville cellular I’m actually a little annoyed and I’m going to go see someone to see why my phone is being hack through Russellville cellular.
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November 2022 by Liza Rupert
I stopped at this store while passing through the area. I was tired and having one of those days. The staff who work here completely turned my day around! They are both amazing and knowledgeable. They truly understand what great customer service is!
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October 2022 by Jeff Stamps
Best customer service I've experienced. The two workers they have in there are so nice and professional.
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October 2022 by DB I
I'm being charged double due to the switch and I can't talk to a service representative after several attempts. I had no complaints until bluegrass switched to Verizon. I will no longer be using bluegrass/Verizon.
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February 2022 by Karen Lain
I have nothing but wonderful things to say about this store. I recently switched from AT&T to Verizon, and also needed to buy a new phone. The entire staff was friendly and helpful, and Lucas, in particular, went way beyond the call of duty in getting this switch done, along with setting up my new phone. The entire process was painless. Great store and staff!
