The AT&T Store in Shepherdsville has received positive reviews for its helpful and friendly staff. Customers appreciated employees like Brendan, who went above and beyond to assist with iPad setup, and Jordan, who was knowledgeable and accurate in his service. The team works well together, creating a welcoming environment. However, there was a recent issue with ordering the wrong phones, which caused some inconvenience. Despite this, customers felt the staff's overall effort and teamwork made the store a great place to visit, and they plan to return in the future. The store is praised for good service, helpful staff, and a positive experience.
I walked in because I needed help. Jordan did more than help. He completely made my situation much better! Thank u!
June 2026
service was amazing! was in and out very quickly, got helped putting in a family line even with different carriers, definitely would recommend. jorden was perfect and fast, very soft spoken and understanding, going back for new phones as well! craig the owner was delightful to have a conversation with as well!!
May 2026
Stopped by the AT&T store to upgrade iPhone and get a new watch. Jordan was fast, friendly and professional. Got us in and out. Very down to earth and had a good sense of humor. Very pleased and satisfied. Thanks Jordan!
