AutoZone Auto Parts in Shepherdsville, KY is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The staff is known for their exceptional customer service and in-depth product knowledge. Customers have praised the store's professionalism, friendliness, and willingness to go the extra mile to assist. The management team is also commended for their efforts to ensure the inventory is well-stocked and organized. One notable employee, Bree, is recognized for her outstanding service, as she helped a customer and their stepson in a difficult situation, making the experience much less stressful. The parts manager, Marie, also received high praise for her ability to quickly diagnose and resolve a customer's vehicle issue, providing the correct parts. The store is also commended for its price-matching policy, ensuring customers receive the best value. Customers have expressed their appreciation for the staff's patience and guidance, especially when helping new or inexperienced customers, creating a welcoming and helpful environment. Overall, AutoZone Auto Parts in Shepherdsville, KY is highly regarded for its exceptional customer service, knowledgeable staff, and commitment to providing quality products and solutions.
I live in Mt.Washington and drive to this Auto Zone these guys are always friendly and willing to help no matter the weather conditions, down to earth people, hard to come by these days !!! Thanks for the help !!
December 2023
the staff is more knowledgeable then most others, they match prices with competitors when it is apples for apples. the same product. the new management team is hard at work trying to get the inventory right. will always shop here
November 2023
Just went in to get my vehicle scanned by the OBD and the young man did it and explained what I needed all for free. I will recommend Auto Zone all day long.
