Best Western Shepherdsville offers a convenient and budget-friendly stay with a mix of positive and negative aspects. The location is praised for its easy access off Interstate 65 and ample truck parking, making it a good choice for travelers and those on road trips. The hotel is generally clean, and guests appreciate its pet-friendly policy and the availability of a free breakfast with waffles, eggs, and biscuits. Staff members, especially front desk personnel, are often described as friendly, helpful, and accommodating, with some guests highlighting exceptional service during special events like the Kentucky Derby. However, the property shows signs of aging, with rooms that are dated and sometimes damp or musty. Some rooms have issues such as flat sheets instead of fitted sheets, dusty light fixtures, and furniture that looks worn. A few guests experienced rooms with a musty smell or minor maintenance problems, but overall, the rooms are considered clean. The hotel’s decor and furnishings could benefit from updates, and amenities like the pool are currently unavailable. Despite these imperfections, many guests find the hotel suitable for short stays, especially for those seeking affordability, quietness, and easy highway access. The staff’s helpfulness and the hotel’s location make it a decent option, though some may prefer more modern accommodations.
They have the most amazing truck parking. Tons and I mean tons of room. Denny’s within walking distance was a bonus. Hotel was great. Little dated but super clean. Pet friendly to boot. Breakfast was good with lots of options. Waffles were wonderful. Very budget friendly too. Great job staff.
April 2024
My biggest issue with the hotel was our room smelt of damp mold, so much so i made a run to Walmart and got some febreze to cancel some of it out. The rooms are big and the breakfast was better than most. Eggs, biscuits, waffles. Location is great for road trips, out of town but close to a Walmart.
April 2024
Great hotel manager has help a great deal when my truck broke down fix my hotel reservation several time to accommodate up. Room have always been clean. Breakfast is hot. Lots of parking for larger RVs. Been staying here 3 times a year for several years
