Self Storage in Shepherdsville, KY

“Never felt my belongings were more secure. Great customer service and fair prices. Plenty of units to choose from everything from outside storage to climate controlled.”

“Awesome covered storage for my boat! Easy access, friendly staff and 24 hour keypad entry. 110v electric is great for keeping battery banks charged too. NOTE: If you rent a covered unit with power, each powered unit is serviced by an outlet that shares the GFI circuit. It's a good idea to stop in occasionally over the winter months to make sure a neighbor has not tried to forgo winterization and use their heating system instead. If any of the units blow the circuit, power may be lost to 3 or 4 in the row.”

“Rented a storage unit from here for a year and never had a problem, even when I had to make a payment a week or two late they don’t overcharge with late fees. Rita the manager is very kind and helpful. They even ask what you plan on storing in there so they can give you an appropriate size unit so you’re not paying for more space than you would use.”

“They keep their grounds up nice its a nice quiet place to live.you don't have all the extras such as washer an dryer hookups but the they do provide laundry facilities on-site with new washer and dryers.”

“There’s a reason this place has been in business for so long. It’s a gem. Honest and competent service that is rare to find these days. I purchased a new Cub Cadet from them a few years ago. Every time I have needed a service, they have gone above and beyond. They have earned a customer for life.”

“This is an excellent place. Not too big and not too small. Very secure. 2 gates enter and exit. Both gates dont stay open in or out. Can't enter through the exit or vice versa. A+ Heavily cameraed at all corners. I traveled a lot in my time and still due. Have had many of storages in my day. Having many concerns with them involving security and structural integrity. However this place no concerns as to my belongs being safe in all areas in the field. Clean place great prices, excellent managing and ownership. Need storage? Go Here Josh has your back. Thanks again”

“I'm a little bias. You want find a cleaner storage facility. Secure with a fence, electronic gate, nightly police patrol and 16 security cameras. If you have a problem its taken care of it immediately.”

“I've been at lighthouse storage for years at this point. I love that I could contact them at any time and paying over the phone with the system is easy.For the main part they do keep the building clean they do keep trash out they do watch the cameras. Everytime I pay with the phone they do send an email receipt right away no issues ever. I have moved lockers about 3 times (different size/different building) each time it was simple and straight to the point which was lovely.
At one point the kiosk had broken in the lobby and they did allow me for an extension until it was fixed which helped a lot. Everytime someone breaks the gate it is fixed ASAP.

I have had some issues with them for example mice issues because the building is made of walls that are corrugated metal
And attached to a straight strip of metal there are gaps where if you stand in the locker where the wall meets outside you can see outside of the building/sunlight. This has caused issues in the past I've had a locker completely inside no walls attached to outside but again because of this it allows mice to enter your locker and run around the building unfortunately. I have mentioned this in the past. Also I do pay for a building that temperature controlled. This obviously plays into that issue because it's not insulated so the building isn't truly temperature controlled in the summer it's hotter than outside and in the winter it is colder than outside. I have had a mattress ruined due to this issue and was asked if I had the insurance they offer I was not made aware of this when I signed up for a locker. I did get it for some time but I did end up dropped it because every year the rent goes up. I don't like that the rent goes up and these issues are not resolved. With that being said years ago I did ask if I could take care of whatever issues I had with mice on my own I was told that was okay. Another thing is if you lose or break your key on accident you cannot break your own lock also they do not have an emergency person to do that. I do wish they had trash bins/carts to move items as well. I did have a bin of food in my locker at one point (limited time chips) they were in the locker in a sealed bin where they were not touched. When I collected it I was told I broke the contract (I had no idea) when this happened I did appreciate they told me and let me correct the issue which it was getting shipped that day which is why I picked it up. The only thing I didn't appreciate was I felt scared and a bit frustrated/mad because of the way I was spoken to. I do believe respect goes both way but with that being said this is the only time in all the years I've had my things here I felt that way. Generally I do feel they are very kind it just came off more hostile than firm maybe a bad day? We are only human.

With all that being said I do believe the issues that I have are 100% fixable and I continue to choose them due to dependability/location/surveillance. I don't believe my rent should have gone up about $20 (about $5 increase a year )so far because of me maintaining the mice problem myself(no more issues in my locker) I have asked for a reduction they did not agree. But I am happy to have my things stored here. If you keep your things here the only thing I advise is keep them in the big Lowe's tubs and you won't have any issues with things being ruined. I do and haven't had any issues since.

I do want to add this review was posted after receiving an offer saying if I reviewed them I would receive $10 off next month which I've never been offered but do feel is really wonderful. I will be calling to confirm it is taken off thank you for reading if you made it to the end!”

“Denise was so helpful answering questions and showing me options for a space my new RV. She also followed up with phone calls that were helpful but not bothersome.”

“I have had a pleasant experience and no issues with anything. I am moved in and happy with the unit and service provided thus far. Team is very responsive and kind to speak to. Thanks for the help Brittany!”