Transcend Credit Union is a highly regarded financial institution known for its exceptional customer service. Customers consistently praise the friendly and knowledgeable staff, particularly Ms. Jackie, who is described as transparent, sweet, and professional. The call center representative, Misty, is also noted for her excellent customer service and for making every experience enjoyable. Clients appreciate the pleasant and professional atmosphere, with one member even stating they have been with the credit union since 1983. Overall, Transcend Credit Union is a trusted and reliable financial institution that prioritizes the satisfaction of its customers.
Heather Smith -- AMAZING!!!!!! She made the horrid car loan process so easy and Transcend has such great rates! The Middletown branch service was incredible as well. 10/10 Incredible Experience. This is my second loan with them, but first time directly working with them... and it's convenient and easy!
April 2025
I want shout out ms Jackie for being such a wonderful help, she was very professional and nice lady. Thank you again
April 2025
Heather was a very good nice person and was very easy to work with
