Community Trust Bank is known for its friendly staff and easy process for refinancing and mortgages. Customers find it simple to work with, and the bank offers competitive in-house rates. While some had issues like not cashing a paycheck, overall, it is seen as a good place to bank with excellent fraud protection. The bank is highly recommended for its helpful service and convenience.
Jamestown Branch has been extremely good to me throughout the years. Anything I have ever needed they have went out of their way to help me with. Every other Branch I have been to has done the same but the Jamestown Branch has put up with me and helped me for years. Highly recommend Community Trust Bank!!!
June 2025
Great bank, great people. Made my home buying experience a breeze. Highly recommend.
June 2025
I recently refinanced my home, and Community Trust was awesome. So easy to work with, the best in house rates in town, and everyone who we talked to was so helpful. Would highly recommend!