Don Franklin Somerset Nissan is known for providing a great experience in both vehicle purchases and servicing. Customers appreciate the helpful and professional staff, including the sales team and service department. Many highlight the fair trades and thorough communication throughout the buying process. The service department is praised for its exceptional customer service, explaining every step and addressing any issues, such as recalls, without surprises. Overall, customers feel satisfied and happy with their choices at Don Franklin. Customers mention great attitudes from everyone and fantastic prices. Staff are described as genuine and fantastic, ready to take care of you. One customer bought a new Nissan Sentra and was treated extremely well. Another customer had multiple Nissans and everyone has always been wonderful from appointment setting to sales to service. This customer's second purchase involved seeing Michael Zheng, who listened, was patient, courteous, and easy to talk to. Michael was able to get a Grand Cherokee delivered and start working with the customer on all aspects of the deal, even arranging pick up of a second trade. Customers HIGHLY RECOMMEND seeking him out when looking for your next ride. Danny Young in finance had customers in and out faster than expected. Service always takes great care, getting customers in and out in record time, even without an appointment. Overall, DFN has always offered top-notch service. Customers got a fantastic deal and a salesman who is the best, getting them out of an old car and into a super nice Nissan Murano. He treats you like family and deserves recognition.
If you’re in the market for a frontier or any Nissan vehicle go see mason or any of the crew! They will get you taken care of, It was an easy no hassle deal, the whole crew at Nissan somerset is great to deal with it. Thanks guys!!
August 2026
Had the opprtunity to work with mason at don franklin nissan somerset. Super good guy and i really appreciate his help
August 2026
Shout out to service manager Micheal G. He explained all issues to me, ensured everything was completed in a timely manner, and is a straight shooter!
