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December 2023 by S C
"A Tale of Two Employees"As a regular member of Planet Fitness, my experience with the facility, particularly the treadmills, has been mostly positive, with my use around 150 visits per year. However, my recent visit highlighted a significant issue with one of the treadmills, which was miscalibrated to a concerning degree, showing a nearly two-mile discrepancy compared to my Garmin tracker. This deviation was unusual, as the differences are typically minimal and unnoticeable.My attempt to address this issue with the staff led to mixed experiences. One employee, unfortunately, dismissed my concerns outright, showing a lack of initiative to investigate or acknowledge the problem. This was quite disappointing, as it revealed an unapproachable attitude, raising concerns about addressing future equipment issues or seeking assistance, which is difficult for members who might lack knowledge or feel intimidated by a gym environment. (This should greatly concern the owner as the New Year approaches with the historical increase in membership.)Contrastingly, another staff member demonstrated excellent customer service. They not only acknowledged the issue but also took immediate action by noting down the details of the faulty treadmill and assuring me that it would be brought to the manager's attention. This response was in line with the positive interactions I've generally had with the staff at this location.This incident was a reminder of the varying degrees of customer service one can encounter. The proactive and helpful approach of the second employee somewhat balanced the dismissiveness of the first, but it still leaves room for improvement in ensuring consistency in customer service and equipment maintenance at Planet Fitness.
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December 2023 by Nikki Lynch
Love that location they have so much more there to work out with and i love the hydro massage chairs it's heaven ?
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November 2023 by Stephanie Sweeney
Clean. Lots of cardio equipment. Everything is functional. Decent lifting area. Just make sure you go when it’s not busy.
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November 2023 by K Wells
Always cleanStaff is consistently attentive and presentUnfortunately, has not been my experience with other locations
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October 2023 by Angel Trata
Love this gym and the 24 hour open scheduleLove the PF black lounge with massage chairs, Cryo lounger and the hydro massage beds.
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October 2023 by Damian Mosley (Dame)
Still loving me some workouts at this gym, they have everything you need for getting into great shape
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October 2023 by The Red Yeti
Its clean, the staff is super friendly and I get a great workout in every time. I usually go after midnight so its pretty empty and I love that they're still 24/7 at this location. The only thing that would make it better is a sauna or steam room for post-workout.
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July 2023 by Mark David
Clean facilities, well maintained equipment, friendly staff
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July 2023 by Mark
They debited my account for 4 months incorrectly. For two accounts and it’s just me. Bathrooms are filthy. Nobody here works, they stand behind counter socializing. Low class place. Beware of giving them your bank account information. What a hassle.
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June 2023 by Google user
Clean facilities, well maintained equipment, friendly staff
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June 2023 by Jeremy Brent
Great place to make body parts look good naked,with tanning and exercising all in one place it's my go to for getting my girlfriend hot and staying healthy and in shape.. I'm 45 years old and feel like I'm 19 and my girlfriend LOVES ❤ it..
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June 2023 by Steven L
This planet fitness actually impressed me with the amount of equipment. This place is perfect for 80% of people. Unfortunately I'm that other 20% as free weights are a must in order to fully get in shape. If they just had a couple benchs & squat racks I would have joined immediately. They do have a Smith Machine which from my experience is NOT SAFE for a lot of exercises, but can be used for certain movements & has its use. Staff was friendly, it's clean, but there is always someone with a vacuums even during peak time.As a business model it's genius. Conclusion: Excellent Start for people new to training. Many locations and well priced. For us in the know, the superior faster results with freeweights it's a solid NO. I would recommend this to people new to weight training. Anyone who has over 6 months of consistent training, NO.For new people trying to get in shape 5/5For people who have trained over 6 months a 0/5It's who they are, and if you don't like it go elsewhere.Personally I joined Crunch due to the free weights.
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June 2023 by Michael Blair
Lots of equipment and very clean. Friendly staff as well.
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April 2023 by Tracy Lear
Love this gym, it’s clean friendly with good vibes. This is my favorite planet fitness by far. The Hydra beds are amazing!
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April 2023 by Dustin Mistelske
A gym you feel relaxed to be in. Love it here
