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8:30AM - 4PM
3750 New, Irvine Rd, Waco
Banks
“Park Federal Credit Union's service has been better than any bank I have used in the past. Any problem that I've had was handled professionally and timely. I have been a member for over 25 years. Try them you will not go back.”
“Started my business banking accounts here because the staff is phenomenal. They have exceptional leadership at this bank & go above and beyond in customer service. Chad and Michael are always willing to go the extra mile and are assets to the community!”
“Was in here today with my two girls depositing some money and got to say the lady helping me was the best customer service I have had in a long time. Its like you recruited her from Chick-fil-a. Just thought she deserved the recognition its hard to find good customer service these days.”
“I recently visited this Fifth Third Bank of Richmond with my youngest daughter to help her open a secured credit account, and I couldn't be more impressed with the experience. The staff was incredibly helpful, and Robin, in particular, went above and beyond to make sure we understood everything. She took the time to explain all the details in a way that was clear and easy for my daughter understand. I also love that they follow up a couple of weeks after opening their accounts to ensure everything is going smoothly. It's clear they genuinely care about their customers' financial growth. After this positive experience, I plan to open an account here as well. I highly recommend this branch for their excellent service and customer care.”
8:30AM - 4PM
1001 Gibson Bay Dr # 101, Richmond
Banks
“Their ATM kept my cash deposit without leaving any recording of the transaction. After trying to get things figured out for several days, I got a call from a bank representative saying they couldn’t find any proof of deposit but added the money to my account anyway. I really appreciated that.”
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“I'm not a client of Whitaker bank, but had an awesome experience here today. The ATM was apparently out of cash when I went through. I received a text message from my bank that the money had been debited from my account, but none was dispensed at the ATM. I went into the branch and spoke with Deborah, who assured me they'd get to the bottom of the issue, stat. Within 30 minutes (just enough time for me to run my other errands), everything was handled (my bank never *actually* deducted the money from my account, despite the text). Plus, the ATM was refilled, and I was able to go through another transaction and get the cash. The staff at the bank was entirely pleasant and professional, and helpful. If we decide to move our banking to KY, this will be the bank we use.”