“My wife and I were traveling from Northeast Florida to Cincinatti OH. Just south of the Kentucky state line when we hit a giant piece of blown out semi tire tread on the interstate. It basically took the whole front air dam bumper etc off. Found out later it pushed the coolers and radiator backwards. So we called for a tow through our insurance and it wasn't too long that a guy showed up. I had picked Bill Berry's from my list on insurance app. Knowing nothing about ANY business I looked and saw they had great reviews. The tow truck driver told us we had picked the right place as he takes all his stuff there when body work is needed.
We arrived at Bill Berry's and were treated like family from start to finish. We were able to get a rental car and continue on to Cincinatti. My insurance company dropped the ball in several different ways, but Todd was patient with them for our sake. Since we didn't want to return to Florida and then have to come all the way back to get the car, Todd assured us as soon as he had all the parts he would commence work right away. Although we had to extend our stay for an extra week, Todd made what was a bad situation a lot better with the fast turn around and awesome job. Car looks like new and I can't be more happy with the whole experience. The only downside is he doesn't have a shop in Florida where we live so we could use him again if needed. Couldn't give ten stars or I would have.”
“Best group of guys to work with very professional work and excellent customer service was kept in the loop with the entire process and got pics text to me showing updates. I’ll never go to another body shop for sure.”
“My wife and I were traveling from Northeast Florida to Cincinatti OH. Just south of the Kentucky state line when we hit a giant piece of blown out semi tire tread on the interstate. It basically took the whole front air dam bumper etc off. Found out later it pushed the coolers and radiator backwards. So we called for a tow through our insurance and it wasn't too long that a guy showed up. I had picked Bill Berry's from my list on insurance app. Knowing nothing about ANY business I looked and saw they had great reviews. The tow truck driver told us we had picked the right place as he takes all his stuff there when body work is needed.
We arrived at Bill Berry's and were treated like family from start to finish. We were able to get a rental car and continue on to Cincinatti. My insurance company dropped the ball in several different ways, but Todd was patient with them for our sake. Since we didn't want to return to Florida and then have to come all the way back to get the car, Todd assured us as soon as he had all the parts he would commence work right away. Although we had to extend our stay for an extra week, Todd made what was a bad situation a lot better with the fast turn around and awesome job. Car looks like new and I can't be more happy with the whole experience. The only downside is he doesn't have a shop in Florida where we live so we could use him again if needed. Couldn't give ten stars or I would have.”