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“Tyler, the store manager, needs a raise! I'm in heath care administration. I dropped my phone, and dealing with the insurance process on their website was challenging. He helped me along with his supportive staff. I felt like I was one of my patients being cared for by this store. I was so overwhelmed by this teams help that I upgraded my son's phone. Mars was so knowledgeable that he actually helped lower my monthly bill! Thank you, Mars, for your amazing help with my son's new phone! I love T-MOBILE because of customer service that feels like family style dining! These employees deserve more than verbal recognition ?! They need ? capital! I'm in health care administration, and I would definitely reward them the proper way, a raise for both. Also, this T-MOBILE will be my home from now on. They are absolutely the best. To be honest. I've gone to other T-MOBILE's and consider switching to Verizon. Tyler resorted my faith in my wireless provider. Thank you, Tyler and Mars!”
“On May 2, I had issues with my phone and Andrea at Verizon in Covington was an amazing help for me. I ended up getting a new phone and she gave me points on using it that were very helpful! I really appreciated her effort!!”
“I had a wonderful experience here. Mgr and Mia was so very knowledgeable and helpful. I was nervous about changing providers after being with my last one for 26 years.
I would recommend this team to everyone.
DJ Rodrigue,
Bush La”
“I had a WONDERFUL experience with this company. They were out the next day and installed my internet. The staff & technician kept me informed at all times. I HIGHLY recommend!!!!”
“The staff was all very professional and friendly. They went above and beyond to take care of their customers. Each customer was given the time and help they needed. The staff went above and beyond for each customer to make sure they was satisfied. Wish I could give them more than 5 stars.”
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“Tanya was so helpful and knowledgeable about all plans for service and protection! Made this a breeze, also talked me into protection plan and upgrading my phone, so happy!”