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“I had a WONDERFUL experience with this company. They were out the next day and installed my internet. The staff & technician kept me informed at all times. I HIGHLY recommend!!!!”
“I had a wonderful experience here. Mgr and Mia was so very knowledgeable and helpful. I was nervous about changing providers after being with my last one for 26 years.
I would recommend this team to everyone.
DJ Rodrigue,
Bush La”
“On May 2, I had issues with my phone and Andrea at Verizon in Covington was an amazing help for me. I ended up getting a new phone and she gave me points on using it that were very helpful! I really appreciated her effort!!”
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“Tyler, the store manager, needs a raise! I'm in heath care administration. I dropped my phone, and dealing with the insurance process on their website was challenging. He helped me along with his supportive staff. I felt like I was one of my patients being cared for by this store. I was so overwhelmed by this teams help that I upgraded my son's phone. Mars was so knowledgeable that he actually helped lower my monthly bill! Thank you, Mars, for your amazing help with my son's new phone! I love T-MOBILE because of customer service that feels like family style dining! These employees deserve more than verbal recognition ?! They need ? capital! I'm in health care administration, and I would definitely reward them the proper way, a raise for both. Also, this T-MOBILE will be my home from now on. They are absolutely the best. To be honest. I've gone to other T-MOBILE's and consider switching to Verizon. Tyler resorted my faith in my wireless provider. Thank you, Tyler and Mars!”