“We were on a road trip to Missouri and had to leave our car in Bastrop when the check engine light came on suddenly. Jerry’s tire was extremely nice and quick to help us! They let us leave our car there for the whole week while we were on vacation, and they made sure to get it all taken care of and back in working order for us to be able to go home safely! Can’t express enough how kind and helpful they were!”
“Great experience, got what I needed and priced was awesome. Even when I need a part and they do not have it, they will go above and beyond even to competitors to try and get you where you need to be.”
“Excellent place of business with a very friendly and local vibe. The staff are always willing to do what they can to get you on your way. They do mechanical services for both motor vehicles and ATVs. Highly recommended.”
“I showed up literally minutes before closing time in desperate need of two pieces of glass to finish a job. They had already closed up the shop and were ready to go home, but they opened back up and cut the two pieces of glass for me without any complaints. They saved me a trip all the way back to bastrop the next day and I got my job finished and turned in on time. Highly recommend!!!”
“I don't even know how to begin. This is the best customer service I have ever experienced and the owner Chaz went above and beyond to be helpful and honest with me in a tough car situation. Long story short, my clutch went out in Edmonds on my way home to MT. We got a hold of the shop 5 minutes before closing and the owner came to the hotel I parked in and spent over half an hour helping me weigh options. I then spent the next day, a Saturday, on and off phone with him trying to figure out best way to get my car repaired. It had several issues. I left Edmonds to MT Saturday night and left my car at the hotel. Easter Sunday morning he went in and did an analysis of my car after having towed it to his shop late Saturday night. He then advised I have it towed to MT to do repairs at my mechanic as the cost of the tow would be equivalent to the cost of WA repairs vs MT repairs. He even found someone for me to hire to do the towing. He did all of this with the intent of referring me back to my own mechanic from the beginning, meaning his shop would not even earn the repair fees. I don't know how I was lucky enough to find this man, but I am beyond grateful. If you live anywhere in the north Seattle area, it is worth the drive to take your car here!”
“Frankie Hinson is a delight to work with. He is incredibly knowledgeable and thorough when it comes to his profession. You will get first rate work with affordable prices every time. I highly recommend them if you need automotive electrical work.”
“Service was very professional and took care of my car. Even called me with additional things that needed to be cared for. I appreciate that. Showed me exchanged parts. Good work!!!!”
“Absolutely the best place in the area for body work. Casey and his crew are the nicest and so professional and their work is superb. Truly a nice experience............Perry Willingham”
“Thankful.we were given the name of this shop. TOP OF THE LINE -BEST OF THE BEST. Does not gouge you on pricing or labor. PROFESSIONAL, TIMELY, overall nice guy, his son and wife. You CANNOT GIVE ENOUGH POSITIVITY TO THIS ONE. If you have a vehicle in need of repair -- this is where you want it to be. Again, THANKFUL we were given his name and shop location. This is where everything we have will go, and we have 6 vehicles.”
“Never again will I take my vehicle to this place. Awful. My car was messed with not fixed. There are parts that were to be bought and placed on my car. They weren't. Progressive is having a field day with this. My car is worse now than when the deer hit the side of it”
“Surprised that I was able to get right in with my vehicle. Very good price for a oil change, tire rotation and tire plug. The only issue was they put almost 50 pounds of air in each of my tires. Through my car sensor alert. Next time I will make sure they air at the correct amount. I have no other complaints”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."