AT&T Store in Baton Rouge offers a variety of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans, including prepaid options with no annual contract or credit check. Customers can choose from popular unlimited data plans that include nationwide AT&T 5G service at no extra cost. The store is praised for its knowledgeable staff and excellent customer service. Several reviews highlight the helpfulness of employees like Troy and Aaron, who provide clear explanations about phone features and billing, as well as assistance with device setups. Nena stands out for her exceptional dedication, especially during a challenging situation with a customer's phone. Despite being overwhelmed with customers and lacking support from management, she maintained professionalism and provided effective assistance to multiple customers simultaneously. Overall, while customers appreciate the excellent service from individual staff members, concerns about the store's management and processes have been noted. Nonetheless, the positive experiences with staff make this location a recommended choice for phone and service needs.
Troy was very helpful with helping with my upgrade on my phone. Made sure I got the best deal and helped me leave with my new phone updated with all my old phones info quickly.
January 2026
Fast service got what I needed and was out of there quickly!
December 2025
Great customer service. They ladies working are very nice.