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“Really professional, courteous and knowledgeable. I had a complicated repair done for half the price of another shop. I would recommend this establishment to anyone looking for great service”
“We had a wonderful experience with Quincey at the ATT store on Perkint/Siegen He was extremely knowledgeable and efficient helping me get a new phone. Best experience I have ever had w ATT. Definitely worth the drive from St Francisville”
“Best service and quality around Baton Rouge!! Fast, friendly, always always follows through! Trust me, this is the place to go to for fix, cases, screens, etc.”
“Was able to switch providers so quickly and the service was friendly, professional, and overall excellent. Probably the best experience I've had at any cell provider.”
“The manager chris is my new best friend.He was super sweet. He helped me every way that he could and I got a new phone , real , real cheap , and I would go back anytime to this store.”
“The tip of the charger for my daughter’s IPad broke off in the slot of her IPad making it impossible to charge it. I was unable to remove it myself and was dealing with a very unhappy IPad user. We walked into Wise Communications, not realizing they were closed for the evening, but the young man there greeted us kindly and was very helpful. He was finished fixing the problem before I even realized he had started, and the price for his service couldn’t be beat- even though it was after normal working hours. We left very satisfied and will definitely be back in the future.”
“Troy gave me the best customer service i have ever had. I work in customer service so i know how important it is. he was very patient, polite, and a gentleman. He even got my cousin an ipad 10/10 will return to this location”
“I received excellent service from Dustin Millard who helped guide me with helping me figure out how to pay for my elderly grandmother’s phone. He was patient and kind. I appreciate his assistance.”
“After having horrible customer service over the phone, I went to the store on O'Neal. The representative, a young man named Serente provided excellent customer service. He was the only one working but was able to help myself and another customer. He solved my problem and now I'm at home and happy!”
“Marty assisted us with service today. She was professional and bubbly and high energy, and she was really knowledgeable about the product and service. if I could take marty to every a t and t store with me, I would.”
“The females were very respectful they helped me out and directed me in the right directions. They persuaded me into doing beneficial things for my family and I and moving forward I will be asking for the help from a female worker when I return if any questions reach the surface. But for the male workers, they were very unprofessional and inconsistent with giving out the information that I very politely requested, and it seemed as if they did not want to help, and more so was bothered by my presence when I was only asking about my phone plans. He has HORRIBLE customer service skills and should be redirected immediately if possible.”
“I had a great experience upgrading my old phone at this store. Bobby, the store manager, was an absolute pleasure to work with—friendly, efficient, and extremely knowledgeable. He had me set up and out the door with my new phone in just a matter of minutes. I highly recommend this location for anyone looking for fast, professional service.”
“Definitely a good Cricket location. Large storefront, so there's plenty of room to wander and ponder. After a poor experience at the Gardere location, these folks took good care of me. No hard sell, no pressure. Good people. Go see them.”
“My phone was completely out of wack, Felicia helped me fix multiple things even though she isn't tech support, she made my week! So glad I am with Cricket because of employees like this!”
“It use to be great now it's ok. They use to have these three young ladies there.They all had a weird names and spoke Spanish. They were all Puerto Rican I believe. One was like Izra she had curly hair and the other had an Asian name that started with a T. I can never pronounce it, I jus called her Tammy. The other had Red hair, she was a sassy. They use to help me with so much with my phones, And never felt like they were just selling stuff to me to make their commission. Those 3 were very friendly. The new employees are nice but they Don't really have that same patience those 3 ladies did. Man I use to give them hell with my issues. I hope they are all doing well.”
“Wanda was very helpful, professional amd resourceful to diagnose the issue and successfully resolve my problem. The overall issue was out of her immediate control and several other customer service reps were unable to help me when I call the 800 line. At the corp store, Wanda went above and beyond ans was patient and knowledgeable with products and gave me the best outcome for me issue with the fiber internet.”
“I have been dealing with cricket for years but this particular location for about 4 years now and I just adore Josh. He knows what he is doing, he is patient and kind! I recommend going to this location and dealing with Josh he is the best and I adore him???. Thank you Josh for all of your help and support‼️”
“I had solutions-oriented customer service in this store and I shall return. On November 21, Austin patiently worked for well over two hours until my problem was finally solved. He persevered over and over again; stayed on hold with tech support for an eternity, and refused to give up until my SIM card issue was resolved. I also observed another staff member, Gabriel, interact with several customers, helping them with their purchases, writing information down, informing them about promotions, taking the time to answer their questions, and ensuring they secured effective service at the best rate. I decided to return on November 30 to take advantage of a promotion I’d heard Gabriel mention and purchase a second wearable. This time I was helped by PJ (Preston), a very kind personable young man who took the time to explain the promotion, answer my questions, and make sure I was well taken care of. Good looking out gentlemen!! It means so much when you value your customers and make their experiences meaningful like mine was! No “half-assing” at all going on here. Thank you all so much ❤️”
“The young man was so sweet and kept a beautiful smile on his face the entire time I was in the store. Wish I had gotten his name. He was the only employee working at the time and when I left he had three customers waiting for him to help them. He was an Employers dream employee!”
“Evelyn went above and beyond the experience I was expecting. I went to AT&T to switch my phone provider and get a new phone. Unfortunately AT&T Dosent offer fiber optic in the arena I'm moving to, however she was very informative on explaining the options that were at hand. I was then signed up with a great phone plan. I couldn't thank her enough for the quality service she provided and the kindness she also shared with me.”
“Saniya is the best representative at this location. She was very knowledgeable on AT&T products and helped me trade in my iPhone 13 Pro Max for an iPhone 17 pro max. Very kind, and very patient young lady love it. Keep up the good work!”
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“The charging port on my Pixel has been giving me fits. I tried cleaning it myself with no luck. Decided to try Bert's because of the great reviews and now I'm here to leave my own. Super quick, super friendly. Don't procrastinate like me, just go to Bert's!”