AT&T Store in Baton Rouge offers a variety of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans, including prepaid options with no annual contract or credit check. Customers can choose from popular unlimited data plans that include nationwide AT&T 5G service at no extra cost. The store is praised for its knowledgeable staff and excellent customer service. Several reviews highlight the helpfulness of employees like Troy and Aaron, who provide clear explanations about phone features and billing, as well as assistance with device setups. Nena stands out for her exceptional dedication, especially during a challenging situation with a customer's phone. Despite being overwhelmed with customers and lacking support from management, she maintained professionalism and provided effective assistance to multiple customers simultaneously. Overall, while customers appreciate the excellent service from individual staff members, concerns about the store's management and processes have been noted. Nonetheless, the positive experiences with staff make this location a recommended choice for phone and service needs.
Troy gave me the best customer service i have ever had. I work in customer service so i know how important it is. he was very patient, polite, and a gentleman. He even got my cousin an ipad 10/10 will return to this location
June 2026
Jakobi was AMAZING- not only was he helpful but was quick with serving us.He also saved me so much money on my bill!! Tks so much!!!
May 2026
Very positive experience getting a new IPhone new Apple Watch, and switching carriers. Nikira was professional, knowledgeable, and friendly. Highly recommend this business.