The AT&T Store in Baton Rouge offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with nationwide 5G service. Experiences with customer service vary. Some reviews report a loud, busy environment focused on sales where getting additional help required calling customer service. Other customers describe a very helpful team, noting associates who provided great service, were very nice, polite, respectful, and informative. These staff members are described as making the entire process easy, handling everything needed, and going over and above to help, ensuring customers left with a smile.
The young man Demetrius was very patient understanding explained the new plan to us (Britton) and that we can save some money. Which we were promised a few months ago. Service was great 👍 👌
October 2024
Ms. Ebony was the second rep that really helped me with all of my phone needs. She went over and above to make sure everything transfered. She's a great rep for this location.
June 2024
Great service, very helpful team. I was met at the door by a sales associate and she handled everything. Made the entire process easy.
