AutoZone on Greenwell Springs Rd in Baton Rouge, LA, is a reliable auto parts store that offers a wide range of products, including new and remanufactured hard parts, maintenance items, and car accessories. Customers often praise the friendly and helpful staff, particularly highlighting employees like Kendra, who consistently provide excellent service. She is known for her knowledge, professionalism, and willingness to assist, whether it's testing batteries, replacing them, or helping with small tasks like installing windshield wipers. Customers appreciate her positive attitude and dedication, with some even suggesting she deserves a pay raise for her hard work. While most reviews are positive, there was an incident at a different location on Burbank Drive where a staff member was perceived as rude during a return process. Customers emphasized the importance of respectful treatment regardless of staff mood, noting that good customer service should be maintained at all times. Overall, AutoZone in Baton Rouge is recommended for its quality products and the attentive service of staff like Kendra, who make shopping for auto parts a smooth experience. The store’s staff are committed to helping customers, whether testing batteries, installing parts, or assisting with other auto needs, making it a trusted destination for vehicle maintenance supplies.
Man the service there today & EVERYDAY is 2nd to none. I'm in a wheelchair and they come out and do my transactions with me in the parking lot so I don't have to get out and come in. It's very convenient.....
January 2025
They always have what I need or can get it quickly.
September 2024
Staff was friendly, but the store was out of the OTC product I was looking for.