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November 2023
Bundled cell phone with internet for better monthly pricing & switched to Cox. Phone still not working. Had to pay another month with previous provider to have service, but Cox manager promised a credit on first bill for troubles. We will see when I go into the store in Florida this evening. First bill has arrived.
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November 2023
Awful experience with everything. Not necessarily specific to the store but with Cox. Unfortunately this location is the "location" that I have to deal with. Routing all through their departments with no one having any idea what I am talking about when asking for a static IP address.
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September 2023
If I could leave negative stars I would. We pay for the highest service they have and depend on the Internet for our business. Service is down more than it’s working. Having to use use mobile devices as hot spots. Tech support is nothing but a waste of time on hold