Hertz Car Rental - Baton Rouge Airline Highway HLE
Car RentalHours:
11420 Airline Hwy East, Baton Rouge LA 70816 Hours
About Hertz Car Rental - Baton Rouge Airline Highway HLE
Hertz Car Rental - Baton Rouge Airline Highway HLE offers a wide selection of vehicles including luxury, sports, SUVs, EVs, vans, and trucks. Customers can book online or through the free Hertz app. The location is praised for its excellent customer service, with reviewers highlighting the helpfulness and friendliness of employees like Yvette, Angelle, Neshawnda, and Keith. Despite being busy with many customers and constant phone calls, the staff goes above and beyond to accommodate renters. They are described as understanding and willing to assist in any way they can, even staying late to process returns. Reviewers recommend this Hertz location, noting it provides a smooth and efficient rental experience, especially compared to other car rental companies in the area. Overall, Hertz Car Rental - Baton Rouge Airline Highway HLE is praised for its wide vehicle selection and exceptional customer service, with employees who work hard to ensure a positive rental experience for all customers.
Most Recent Reviews
October 2025
It was the worse experience ever dealing with a rental. It had a roach infestation and the manager knew about it when she gave it to me. When I called and reported it, she knew what vehicle I was talking about. And to top it off, she didn’t put any effort to find me another vehicle.
July 2025
Don’t listen to what people are saying. I almost didn’t go and was treated so nice. Both ladies are excellent. Just call or ask question before you come. It was the smoothest process I have ever went through with rentals. Thanks Angelle and Yvette
June 2025
Ruined my weekend plans. The manager did not offer any solutions when I advised her that the vehicle she attempted to assign to me was too small and I was too tall to comfortably drive it. She did however suggest I drive to another location after I had already secured my reservation and driven approx 25 miles.
More Comments(121)
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- Baton Rouge, Louisiana
