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“Had a great experience with the whole team at this store. Big shout out to Jeremiah who helped us as new customers moving our phones numbers over and buying two new cell phones. Jeremiah did a great job, friendly, super knowledgeable and made the process fun. Thanks again!”
“EDWN is a one of a kind professional. Not only does he have exceptional customer service skills, but he has fantastic intellect. He adds so much character and heart to the establishment. He is the epitome of an excellent worker, and any employer would be lucky to have him. If you go into T-mobile, consider asking for him. You won’t be disappointed in the slightest.”
“Daidrian, the manager, went ABOVE and BEYOND to assist my son with getting a phone. I am miles away and he’s a college student so there was red tapas and back and forth to authorize the purchase. Daidrian jumped in, was patient and ensured that all was well. THANK YOU”
“Hello my name is Maria Valentine I want to let you know I went to boost Mobile on airline and Hollywood Mr Kayla was the one who helped me she fixed my phone wow I've been having my trouble with my phone at least a week no one could fix it I went to four different boost Mobile no one can fix my phone so I brought into her and she fixed my phone I thank God because without my phone I don't know how can I make it so I want you to know that she's a good worker everybody cannot help everybody but she did help me I thank God so much for her please my telephone number you want to call me 225-241-7320 call me anytime God bless you all have a great day”
“Thank you Dustin Callegan for all of your help today, with equipment returns, as well as picking up new equipment. You were very helpful, and eager to make my experience a positive one.
I appreciate you taking the time and explaining things to me. Well done!”
“I have nothing but the best of things to say about this location! Me and my daughter went to Siegan Plaza TMobile and we had the best experience Upgrading our phones. Owen is the very Best of the Best and all the other employees were great too!!! If I could give 10⭐️, I would!!”
“In the last two weeks, I have had occasion to go to Cox on Millerville two times. I was quite blown away by how quickly they dealt with my issues as well as how friendly and accommodating they were. 10 out of 10 recommend”
“Brandon and Catherine were absolutely amazing ! They didn’t mind taking the time to work out all the problems with my account and help me get a new phone set up as well as a business line. They sat with me for over 4 hours being patient and kind the whole time. Offered me tea and water and made sure that they did everything they could. If I could recommend them to everyone I would!”
“I had solutions-oriented customer service in this store and I shall return. On November 21, Austin patiently worked for well over two hours until my problem was finally solved. He persevered over and over again; stayed on hold with tech support for an eternity, and refused to give up until my SIM card issue was resolved. I also observed another staff member, Gabriel, interact with several customers, helping them with their purchases, writing information down, informing them about promotions, taking the time to answer their questions, and ensuring they secured effective service at the best rate. I decided to return on November 30 to take advantage of a promotion I’d heard Gabriel mention and purchase a second wearable. This time I was helped by PJ (Preston), a very kind personable young man who took the time to explain the promotion, answer my questions, and make sure I was well taken care of. Good looking out gentlemen!! It means so much when you value your customers and make their experiences meaningful like mine was! No “half-assing” at all going on here. Thank you all so much ❤️”
“This store used to be a horrible experience but I recently learned it was taken over by Cellular Sales and I came in to get some info about my bill. Justin Cole was very friendly and extremely knowledgeable and willing to help. Im so glad I gave them another shot. I highly recommend going to see Justin for your wireless needs. You wont be disappointed.”
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“Jessica at the O'Neal location was the best experience I've ever had with a cell phone transfer. She was outstanding and would recommend her to anyone.”