JCPenney is one of the nation's largest apparel and home furnishing retailers. Since 1902, they've provided customers with unparalleled style, quality, and value. Customers can browse a variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more, with free shipping and curbside pickup available. The store also offers a new beauty concept, JCPenney Beauty, featuring skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Customers can visit the JCPenney Department Store in Baton Rouge, LA to discover a wide range of national brands such as Adidas and Levi's, along with their private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, and more. While the store can be busy during sales, the employees are generally attentive and pleasant, though some may lack product knowledge. Overall, JCPenney is a great store that has managed to remain relevant after many years in the industry.
Rey in JC Penny Beauty Center at Mall of Louisiana was professional kind and knowledgeable. Thank you for your wonderful customer service.
April 2026
Ms. Christen was the greatest! Whatever she’s being paid, y’all need to double it. Because she went above and beyond with her service for my friend and I today! I will always recommend this store and happily spend my money here with a company that has amazing staff like Ms. Christen.
April 2026
Had a wonderful experience at the jewelry department, having a jewelry repair was smooth, fast, and they were so nice.
