Metro by T-Mobile at 5151 Plank Rd Ste 292 offers unbeatable prepaid plans and 5G phones from top brands. The friendly staff provides excellent customer service, guiding customers through the best prepaid options with unlimited talk, text, and data. Customers praise the exceptional assistance from the manager, who goes above and beyond to ensure their satisfaction. One reviewer describes the staff as "very helpful and caring," while another highlights the "great customer service skills" and calls the manager "amazing." Overall, this Metro by T-Mobile location is highly recommended for those in the Plank Rd area in need of a new phone or prepaid plan.
Today we came in for service and were helped by Alexis, who made us feel welcome and gave us a very happy experience! We speak Spanish, and she made every effort to give us the best service… thank you, Alexis!
April 2024
The service was excellent the phone is not good supposed to be a update ?
May 2023
Deanna has been helping me for months now every issue she resolves !I
