I've had better experiences. Suddenly I have to fill out more forms to do a transfer than I've ever had to do before in 5 years of going to various branches. Looking for a new bank.
November 2025
I appreciate the kindness and care that we’ve received from staff. They assisted us even when the store was closed. We need to be kind every day cause we never know what someone is going through. Tones and expressions are are the reflection of the heart ❤️
September 2023
We are grateful for the customer service that we receive from the staff at Plank Road. The staff is so knowledgeable, patient and kind. We wouldn't bank anywhere else.
