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“Anthony a Mike are both sweethearts they helped me soooooo much to make sure I kept all of my belongings they definitely will help you if you want to be helped !”
“The entire staff seemed to work efficiently and communicated with each other well. This first time experience flowed seamlessly and I will definitely be a returning customer.”
“The owner/operator was absolutely professional and provided an exceptional experience from start to finish! May sure I had a low mileage truck and shared important information in terms of hours of operation during the holiday season.”
“The storefront was great- clean and smelled good. Stacey was great - huge help with an administrative obstacle. Obviously storage centers are things you go to when you have to because life demands it, but if life does demand, I recommend Pilgrim Storage.”
“I was astonished at how seamless, efficient, and pleasant my experience was. The customer service, attention to detail, and excellence were carried out with perfection. If this manager has not been recognized as exceptional, it is certainly well past due. This location should be noted as a model location for excellence at every turn and a train-the-trainer spot for a professional development training video. Thank you for a job very well done!”
“Everything was perfect. Ms. Crawford was amazing. She was well versed, great personality, ver knowledgeable and just an overall great person. She needs to be promoted.”
“The staff here are awesome! Manager Brooklyn was so nice and helpful, she really helped us from being without a truck. You don’t find people willing to go the extra step to help you very often… Thank you!”
“Excellent customer service. Friendly environment. Smooth, quick, easy rental transition. Will always choose this location above others. Thanks again 😊”
9AM - 5PM
13151 Florida Blvd, Baton Rouge
Truck Rentals
“The GM , Mr. Kevin, did an awesome job explaining to me how to operate the auto transport. Upon returning, the staff was super nice and very helpful. Definitely renting from this location next time around.”
“Enjoyed working with Joshua David. Very nice and courteous. He explained everything in detail. Made
Everything quite easy. Look forward to working with him again
Sincerely
Freda Jacobs”
“Returning a one way rental was extremely easy and fast. They called ahead of time (unprompted and early in the day) to give us the gate code if we wanted to return truck after hours. The people there were very friendly. No surprise charges. Will absolutely use again!”
“Discover a variety of services all in one place! For years, this building has piqued our curiosity, but we never knew what it really was. Recently, when we needed to mail some letters, we discovered that this place offers much more than just postal services.With a wide range of options, this place has quickly become our go-to destination to purchase stamps and drop off packages for delivery. What's more, their exceptional service and hassle-free experience keeps us coming back time and time again.In addition to postal services, they also offer U-Haul rentals, storage units, and boat and RV storage. Say goodbye to long lines and impersonal service, and experience the convenience and warmth of this amazing place.”
“I had a great experience at the Ryder office in Baton Rouge. Porsche was EXCELLENT in every way. I called to see if a truck was available and told her it would be about 2 hours before I would know for sure we would need it, and when I did call back, she told me she had already worked it up and had it ready to go! This really helped us jump start the operation we were responding to and I appreciated her being on the ball, as usual!”
“As a driver and having go to Penske from time to time this location in Baton Rouge makes me wanna keep coming to this location for service and issues all thanks to the great customer service and pleasant welcoming smile from Bre she is always super helpful and friendly and makes sure to check in with you throughout your service which is a great aspect Thank you Bre for all you do and you are awesome”
“It was my first time to use U-Haul, it’s so sad to find that the truck was not ready with two dolly I ordered when I came to pickup the truck in this morning. I had to call the customer service to request refund. In this afternoon, when I returned the truck after filling gasoline, I failed to return by my phone due to the poor internet on this site. I met other customers had the same issue there. I had to call the customer service again. Hopefully the refund of two dolly order will be made smoothly, and my return will be processed soon.
Fortunately, I got a reasonable answer! Thank you David!”
“Pickup was a breeze and associate was very friendly and gave clear instructions regarding rental. So convenient to just be able to drop off and go when we were done. Highly recommend this location to anyone in the area!”
“My U-Haul experience was excellent from start to finish. The reservation process was simple and straightforward. Pickup was quick and hassle-free, and the staff had a fantastic attitude — friendly and helpful throughout. Highly recommend!”
“This was the cleanest, most well-kept U-Haul vehicle I’ve ever rented. Everything was in perfect working order and the AC blew nice and cold in our sweltering heat. Pickup and return was very easy, and the rental assistant at the location was great to work with. This will definitely be my go-to location!”
10:30AM - 4:30PM
3085 Millerville Rd, Baton Rouge
Truck Rentals
“I made my reservation online. When I picked up the vehicle, we found out that whoever had forewarded the order to Brothers Ace Hardware had deleted the request for an appliance dolly, but not notified anyone, not even me. My move was a small one (two refrigerators), but, due to issues at the delivery site, a regular dolly would not work, and the lack of an appliance dolly would have forced me to reschedule it. Several people would have been inconvenienced because of it. Brothers had only one dolly-- for use in the store-- but rented it to me for my move. That is customer service.
U-Haul should look into how its online reservation system notifies customers about changes.”
“The customer service received from the location. Employees was excellent, there was a lady in two men,. They were very helpful and personable.
If there was anything to critique, I would say the inside of the trailer that I rented could have been a little bit cleaner. It wasn’t horrible, but just a little bit of dirt.”
“Not my part of town but these guys were awesome!
Rented a 10ft box uhaul ahead of arrival and check out was easy. Returned same day and left some dog meds that I picked up on the way to dropoff... called the guys up and they found it for me! The store is pretty cool too. Found some Mexican cookies that I've been looking for and a few other items. Definitely will go back.”
“They were really nice and friendly people. They helped me outstandingly well. I ordered the wrong u-haul and they were welling to allow me to trade it for another one. I would recommend them to anyone!! And yes, he refunded me for the difference of the other truck I had originally ordered. Which wasn’t his mistake or fault it was mine and he refunded me anyway. I definitely will be returning to them if I ever need another u-haul!!!!”
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“Thank you Matt for helping me with the whole process. I enjoyed talking to you and you went out of your way for me and thank you I do appreciate all the hard work you put in to get me moved in.”